“Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare.” -- Patrick Lencioni, author The Five Disfunctions of Team.
"The person who figures out how to harness the collective genius of the people in his or her organization is going to blow the competition away." --Walter Wriston, CEO Citibank.
From my experience, I believe the servant leader should be concerned with developing teams to create organizational learning and a dynamic work environment. Everyone knows that collaboration and teamwork are critical to organizational success. Therefore, the leader who can effectively develop and influence teams is at a competitive advantage.
In The Discipline of Teams, Jon Katzenbach and Douglas Smith look at what makes a team successful, what are barriers to teamwork, and how a team differs from a working group. When leaders develop the right conditions, teams are destined to flourish.
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